Help Request

To request help for any particular issue, please fill out the simple form below and hit submit.

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ProfBay System Error

Communication with eBay's web services was unsuccessful. Please try your request again, and if the problem persists, please submit a help request to us by clicking on 'help' at the top of the page.

Session Expired. You've been signed out of ProfBay

If there is no activity on your part for more than 30 minutes at a time, you will be automatically logged out of the system. This is strictly a security measure for your own protection.

Your eBay Authorization Token Is Invalid

ProfBay's authorization to access your eBay sales data for this account has either expired or has been revoked from your "My eBay" page on ebay's site.

To enable ProfBay to access the sales data for this account, you need to complete the authorization setup process just like you did when your account was first created.